Features.
Ingredients of effective customer feedback
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Gather Feedback Quickly
Easy Red, Amber, Green response from your customers -
Feedback Statistics
How well your products/services are performing -
Proactive Aftercare
Give your customers the right impression -
Effective Communication Tool
Send email communication to all your customers -
Automatic Requests
Automatically send recurring feedback requests
Users Login.
Existing users login here
Testimonials.
What people are saying
"The simplicity of the Traffic Light Feedback system is perfect. Nobody has time to fill in a complicated questionnaire these days...
...The short, snappy nature of Traffic Light Feedback means that it literally takes seconds for customers to respond - and the feedback is invaluable." ~ Chris Coney, Upright Solutions
"...At the end of the day, there is nothing like proactive aftercare to drive a company forwards. It is like I said above: one thing is going somewhere, and another thing is going far. Services like this one make no distance insurmountable." ~ RogerH, KillerStartups.com
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Some Reviews.
"There are many types of software and tools out there that measure and manage stuff. HR, finance, accounts payable, the normal buffet of business functions, if you will. But almost immediately after checking out Traffic Light Feedback, a light - pun severely not intended - went off in my head: who, exactly, really measures customer satisfaction in a simple fashion? I mean, good grief, it's the single most critical element to anyone's business..." ~ Mike Scutari (Read More at SlapStart.com)
"Showing your customers how much you care is what ultimately will tell a successful company from a truly enduring one. Implementing a system for knowing how satisfied your customers are with the services you are rendering is not just advisable - it is actually mandatory. And a quick and straightforward way to do so is offered by this company..." ~ RogerH (Read More at KillerStartups.com)
"Traffic Light Feedback is a fantastic way of achieving instant feedback from clients. Accountancy is a fast moving business and this gives us the potential to get practically immediate feedback from our clients..."
"...This helps us in two ways. Firstly it allows us to detect which clients may like some additional help from us at any point. With literally hundreds of clients, this is a very simple way of identifying new business opportunities as well as providing better client service..." ~ Andy Edwards, Thorne Widgery (Read Case Study)