Features.
Ingredients of effective customer feedback
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Gather Feedback Quickly
Easy Red, Amber, Green response from your customers -
Feedback Statistics
How well your products/services are performing -
Proactive Aftercare
Give your customers the right impression -
Effective Communication Tool
Send email communication to all your customers -
Automatic Requests
Automatically send recurring feedback requests
Users Login.
Existing users login here
Testimonials.
What people are saying
"The simplicity of the Traffic Light Feedback system is perfect. Nobody has time to fill in a complicated questionnaire these days...
...The short, snappy nature of Traffic Light Feedback means that it literally takes seconds for customers to respond - and the feedback is invaluable." ~ Chris Coney, Upright Solutions
"...At the end of the day, there is nothing like proactive aftercare to drive a company forwards. It is like I said above: one thing is going somewhere, and another thing is going far. Services like this one make no distance insurmountable." ~ RogerH, KillerStartups.com
Quick Start Guide
1. Add your first template. Templates carry the text, logo and the all-important traffic light questions. You need to create at least one template to send feedback requests to your customers. Of course, you can have as many templates as you need! Adding your template is easy, simply click "Templates" in the top menu.
2. Add your first customer list. Customer lists allow you to group your customers for particular feedback request campaigns. Click "Customers" in the top menu to create your first one! Once you've added your first customer list you'll need to add some customers to it. Simply click "Manage Customers" on the list that you'd like to add customers to.
3. Add your first feedback request. Feedback requests bring your templates and customer lists together. Requests allow you to send out your feedback emails when you decide - whether it's on demand or after a repeated period of time, for example, once per month. To manage your feedback requests please click "Requests" in the top menu.
