Features.
Ingredients of effective customer feedback
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Gather Feedback Quickly
Easy Red, Amber, Green response from your customers -
Feedback Statistics
How well your products/services are performing -
Proactive Aftercare
Give your customers the right impression -
Effective Communication Tool
Send email communication to all your customers -
Automatic Requests
Automatically send recurring feedback requests
Users Login.
Existing users login here
Testimonials.
What people are saying
"The simplicity of the Traffic Light Feedback system is perfect. Nobody has time to fill in a complicated questionnaire these days...
...The short, snappy nature of Traffic Light Feedback means that it literally takes seconds for customers to respond - and the feedback is invaluable." ~ Chris Coney, Upright Solutions
"...At the end of the day, there is nothing like proactive aftercare to drive a company forwards. It is like I said above: one thing is going somewhere, and another thing is going far. Services like this one make no distance insurmountable." ~ RogerH, KillerStartups.com
Help & Support Articles
Popular Help Articles
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Quick Start Guide
1. Add your first template. Templates carry the text, logo and the all-important traffic light questions. You need to create at least one template to send feedback requests to your customers. Of cou...
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Send Your First Feedback Request!
At the heart of a feedback request are the templates. Templates contain all of the information required to send out a feedback request. Templates hold the text sent out with the request email ...
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Changing the Feedback Request Email Format
It sometimes may be necessary for you to change the format of the email that Traffic Light Feedback sends to your customers during your feedback request. Emails may be "rich" or "plain text". By de...
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Branding, Logo and Colour Scheme Changes
Adding your logo and corporate colour (color) scheme is really easy. You can upload a logo for each template that you add to Traffic Light Feedback. To do this, click "Templates" in the top navigation...
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Upgrading From a Demo Account
When you’ve finished test-driving Traffic Light Feedback you can upgrade your account to the full subscription. The full subscription allows you to send an unlimited number of feedback requests to a...