Feedback Matters.
Traffic Light Feedback (or TLF) is a groundbreaking new system that helps you keep in touch with clients, provide better service and increase your business.
Everyone knows that great customer service is vital. But few businesses find the time to keep in regular touch with all their customers and check out whether they are happy. This can be particularly tricky for businesses that have a large number of clients.
Of course, your clients are busy too. Many may even have thought of contacting you about something, but simply not got round to it yet. This could mean you are missing out on business.
Now, you can use Traffic Light Feedback for instant identification of potential extra business and to highlight any areas of concern.
With this innovative customer feedback software, you can discover which customers are in the market for additional services right now and which have a problem or query with which they would like your help.
Traffic Light Feedback is incredibly easy and quick to use, so it makes life simpler for both you and your clients.
In fact, it is so amazingly simple, that once you have Traffic Light Feedback at the heart of your business systems, you'll soon wonder how you ever managed without it. Just read some of our case studies!
System Features.
The Traffic Light Feedback system includes the following features:
- Simple and intuitive to use
- Store your customer data in a safe and secure location
- Fully editable emails and feedback messages
- Add your own logo and branding
- Send emails automatically or manually
- System emails you red or amber customer responses
- Retains history of feedback responses
Each licence costs £350.00 (exc. VAT) for set up and the first year, and then just £100.00 (exc. VAT) for each following year. To buy a licence or for more information please complete our enquiry form.
System Screens.
Click to enlarge each screenshot